Any vehicle title record with a lienholder listed is blocked, even if the lien is paid off. In order to get a new title, you need to have the lien removed from the title record. Here is the process for lien removal, and options for having our title service perform this process.
If you prefer to have us handle the lien release request, here is what we can provide for you.
We also include a customer service contact if the lien holder would like to ask questions about the process. We will provide your direct contact info to them in case they would like to send you the title forms directly. We include a pre-addressed and postage paid return envelope to send back any forms or title documents, to make it convenient.
While we are not allowed by law to release the private information about the prior owner or lien holder to any third parties, and they are not required to take any any action with the title, we have found that this method has the best response rate. Most financial institutions are not able to accept verbal requests by phone for lien information. By sending a request in the mail, it allows the lien holder to get the file to the correct department for processing.
We will send you updates when the letter is sent, and when it is received by the lien holder. We also update you if they contact us with any questions. They may also contact you directly, as well.
If your vehicle is still showing a lien on it, you will need to get a lien release from the finance company or bank showing it has been paid. Below is a list of the most common lien holders for car titles. Once you determine which company is showing a lien on your vehicle, you can contact them for the proper lien release documents you need.